Corporate Training By Zack Academy - Conflict Management Skills Online Anytime
COURSE DESCRIPTION
This "Conflict Management Skills Online Anytime" course helps managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. This course is highly suggested for employees in new managerial positions. The course is also offered Online Anytime, so you can view it at your own leisure.
Course Completion Time: 150 minutes
PMI PDU Credits Upon Completion: 5
Course Format
- Introduction video
- Narrated step-by-step instructions
- Course job aid
- Assessment
- Course certificate
Topics Covered
- Helping Employees Manage Conflict
- Help Groups Resolve Conflict
- Conflict Management Expectations
- Create a Conflict Management Culture
- Coaching Employees to Manage Conflict
Course Objectives
- Learn how to recognize when team members need help managing conflict
- Use a mediation process to help groups resolve existing conflict
- Create expectations for managing conflict
- Create a conflict management agenda item to create a conflict management culture
- Provide employees a process for managing conflict with others
Who Should Take This Course?
- Small Business Owners
- Managers
- Human Resource Professionals
Syllabus
- Helping Employees Manage Conflict
- Help Groups Resolve Conflict
- Conflict Management Expectations
- Create a Conflict Management Culture
- Coaching Employees to Manage Conflict
What's Included
- Interactive online training, developed by content experts
- Convenient on-demand format that allows you to complete the course when your schedule allows
- Certificate of completion
Scheduling Process
- Contact us and let us know how many employees need training.
- We will send a request for bid to our network of over 400 trainers.
- Sit back, relax, and within 24-48 hours you will have competitive pricing and a training date for this course.
© 2024 Zack Academy, Inc.
Questions? 954-400-0595
Questions? 954-400-0595
Payments Accepted
