Corporate Training By Zack Academy - Getting Results Without Direct Authority

Why Should You Take This Getting Results Without Direct Authority workshop?

You know how hard it can be to get things done when you have to depend on others. People have competing interests and different priorities, and don't always give you the cooperation you need. You can twist arms or go running to the boss, but those aren't really good solutions. Instead, you need to find a way to build relationships. But how do you do that?

You need to communicate with tact and finesse, walking that fine line between confident assertiveness and nagging. You have to find a way to locate common ground and create reciprocity - unfortunately, that's easier said than done. Even if you're a "people person" and well-liked, you may be committing some of the cardinal sins of persuasion and influence.

And that's exactly why you can't afford to miss this Getting Results Without Direct Authority training! Guaranteed to help you get things done with less stress and fewer headaches, this seminar will make you feel right at home guiding projects in no time.

The basics of influence and authority:

• Authority vs. influence: what's the difference?
• Establishing or regaining credibility
• The importance of self-confidence and how to fake it when you have to
• Your reputation: how it influences others

Building working relationships:

• The importance of trust and how to build it
• Strategies for keeping lines of communication open
• How to create a collaborative work environment
• Understanding the people you're trying to influence
• 5 trust killers to avoid at all costs

Your personal influencing style:

• 4 ways to influence others and the pros and cons of each
• Finding your own leadership style
• Wielding your influence without burning bridges or alienating others
• Adjusting your style to different personalities and situations
• Avoiding being pushy — things you do that may seem overly assertive

Communicating with tact & finesse - how to get results:

• Negotiation techniques that create mutually beneficial situations
• Favors — asking and paying them, and how they can lead to results
• Speaking the language — talking to other departments in language they understand
• Using credibility, logic, and emotion to persuade others

Getting tough - what to do when people aren't cooperating:

• Conflict resolution skills: finding a solution everyone can live with
• Dealing with coworkers' hidden agendas
• Choosing the appropriate response for each situation
• Recognizing when situations aren't mutually beneficial — what to do next